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Since every piece is handmade to order, there's a little making time before it ships, and that timing is noted in the product description ๐ฟ Once it ships you'll get tracking at your email. You can check your live order status anytime on the order help page.
Check my orderReady to ship orders go out within 3 to 5 business days ๐ธ Custom and made to order pieces have their timing noted right in the product description, so it's always worth a peek before ordering.
See shipping policiesYes, I ship all over the world ๐ You pick your courier and speed at checkout and tracking is included. Just remember international tracking can sit quiet for a few days between carrier hubs while your piece is still on its way to you, that's normal and doesn't mean anything is wrong.
Every order includes a seed paper heart as a little gift from me to you ๐ธ They're handmade sheet by sheet in Seattle by a company called Of The Earth. My art takes flowers from the earth, so this is a sweet way to give flowers back to it.
The paper is 100% post industrial waste, tree free, and acid free, embedded with a North American seed blend. To plant it, lay it flat under a quarter inch of soil, give it about four hours of direct sun a day, keep it moist, and watch your flowers grow ๐
Oh no, I'm so sorry ๐ Reach out within 7 days of delivery with a clear photo of the damage and I'll make it right.
Go to order helpBecause every piece is handmade, returns and refunds are only for items that arrive damaged ๐ธ Custom and made to order lockets are final sale unless they arrive damaged, so please double check your details before ordering. If a refund is on its way to you, it can take a few days to land back in your account.
Read the full policyI can do cancellations or changes within 24 hours of your order ๐ฟ After that it may already be in production or packed up. Reach out as soon as you can and I'll do my best.
Go to order helpThat's a courier decision, usually from an address typo at checkout ๐ If it comes back to me I'm happy to reship, just note a new shipping fee applies for the second send.
Go to order helpCustom lockets are closed for now ๐ธ Join the waitlist and I'll email you as soon as they reopen. In the meantime, you can design a cute digital one just for fun.
Join the waitlistYes, this is honestly one of my favorite things to make ๐ So many people send in their wedding, memorial, or special bouquet to preserve into a piece. Mail in orders are part of customs, which are closed for now, so join the waitlist to hear first when they reopen.
Join the waitlistA little handwritten note or photo inside is such a sweet touch ๐ Depending on my workload at the time I may be able to add one, so reach out and I'll let you know if I can make it happen.
Ask about adding oneCharms and initials make a piece extra special ๐ธ Depending on my current workload I may be able to add one, so reach out and I'll let you know what I can do.
Ask about adding oneI don't offer engraving right now ๐ฟ A little handwritten note or a charm inside can be a sweet way to personalize instead.
See custom optionsMy standard pieces are real preserved flowers set in resin on hypoallergenic stainless steel, the gold tone is PVD plated and the silver tone is 304 stainless ๐ฟ Some lockets have special touches like resin dipped rose charms, brass vintage chains, or are one of a kind vintage finds, so always check the specific listing for that piece's details.
Nope ๐ธ All the flowers and plants in my jewelry are carefully dried and preserved with protection against UV rays, so they stay just as they are. I do recommend storing your pieces somewhere out of constant sunlight, since a lot of prolonged sun exposure can slightly yellow the resin over time, but you can absolutely wear your piece in the sun!
A little care keeps it lovely for years ๐
Resin pieces: avoid direct and prolonged contact with water, like bathing or swimming, since it can cloud the resin over time. If it gets dirty, just wipe it gently with a soft tissue, and try not to drop it since resin can scratch.
Crochet pieces: gently handwash if needed and handle with care.
Clay pieces: if yours has a glossy finish, keep it away from prolonged water, otherwise water is fine. Wipe gently to clean and avoid dropping, as clay can chip.
Joining my email list comes with a little welcome treat, 10% off your first order ๐ You'll also be first to know about new drops and restocks. Pop your email in below.
Yay, welcome ๐ธ Here's 10% off your first order, just use this code at checkout.
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Aw, I would love to chat ๐ธ For press, brand partnerships, or wholesale, send me the details through my contact form and I'll get back to you as soon as I can.
Contact meIf you're a content creator, I would love for you to apply to our affiliate program, the Bloom Club ๐ You can apply on my collabs page, I accept new members on a rolling basis.
Apply to the Bloom ClubSince it's just me running Greene Is Gold by hand, I read every message and get back to everyone as soon as I can ๐ If you ever don't hear back, I may have just missed it in the shuffle, so please don't hesitate to reach out again. For anything about an existing order, the order help page is fastest. For everything else, my contact form is the best way to reach me.
Contact me Order helpI love hearing what you'd want to see next, a new piece, a color, anything ๐ Drop it below and it comes straight to me.
Thank you so much ๐ I read every single one. It means the world that you'd help me grow.
